Orders and Returns
At the Baby Rack we understand the importance of customer satisfaction. We therefore offer 7 days for a full refund and 14 days for exchange on all full price merchandise. All items should be returned to store in original packaging with all tags attached and in salable condition with original receipt.
All sale or promotional items are exchange only within 7 days of purchase. Postage will not be refunded. This does not effect your statutory rights.
The cost of returning the item is to be covered by the customer. We suggest you use Recorded Delivery, as refunds will not be issued for any items that fail to reach us.Returns should be sent to 57 Station Approach, Hayes, Bromley, BR2 7EB along with 1 copy of your receipt.